Butler Heating & Air
Frequently Asked Questions

Q. What is a heat pump?
A. A heat pump is a home appliance similar to a fridge or freezer that heats and cools the atmosphere in your home. It is an efficient way of cooling your home in summer and warming it in winter. It can also circulate the air - without heating or cooling to eliminate stuffiness as well. Heat pumps seem new to many people but they have actually been around for over three decades, and are found in schools, offices, motels, stores, and industrial plants as well as homes.

Q. How does a heat pump work?
A. A heat pump works by moving heat. In the summer, a heat pump operates like a standard air conditioner, collecting heat from air inside your home and expelling it outside.
In winter, the process is reversed, and the heat pump collects heat from outdoor air to warm the air inside your home. even the coldest air contains some heat. However, heat pumps work best at temperatures above 35 degrees Fahrenheit. Below this temperature a back up heat source switches on, if required, to supplement heat brought in from outside.

Q. How well does it work?
A. The heat pump collects heat that already exists in the outdoor air by means of its refrigeration cycle. Consequently, your heat pump will produce
2 to 3 times the energy it uses.

Q. How much money can I save?
A. Savings depends on four factors:
-The efficiency of your old equipment.
-The efficiency of your new heat pump.
-Your climate.
-Your electric rate.
Cooling efficiency is rated by SEER (Seasonal Energy Efficiency Ratio). The higher the SEER, the higher the savings. Heat pumps are rated for heating efficiency by HSPF (Heating Seasonal Performance Factor). Since a heat pump combines the heat it produces and the heat from outside, the coefficient of performance of a heat pump is more than one.

Q. What is my savings in dollars?
A. If you lived in a three bedroom home in a mid-American city and had an older heap pump or air conditioner with a SEER of 7.0, replacing it with a high-efficiency heat pump with a SEER of 12.0 could save you $668.00 over a three year period.

Q. What size will I need for my home?
A. Every home is as individual as its owner. The key to selecting the right heat pump for your home is accurate estimation of the heat that will need to be transferred into your home in winter for heating and out of your home in summer for cooling. This needs to be carried out by experienced and qualified specialists such as those on our sales team.

Q. Are heat pumps noisy?
A. No. Heat pumps are generally not noisy. The source of noise in a typical heat pump is air impinging on the grill as it is forced out of the unit. Air noise is marginally higher than ambient background noise and is usually not distracting.

Q. Are they reliable?
A. Yes. Heat pumps are reliable. They use the same process as a home fridge or freezer and have the same level of dependability and life expectancy.

Q. How easy are they to repair?
A. Provided the service person is experienced and qualified repairing heat pumps is as straight forward as repairing a fridge or freezer.

Q. Do they need servicing?
A. Like a car, heat pumps should be serviced regularly for optimum performance. This involves cleaning the air filter and perhaps checking that the refrigeration charge is correct. Annual maintenance agreements are available through Butler Heating and Air.

For further information please contact us.